Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Pengaruh service quality terhadap customer satisfaction membentuk customer loyalty di PT. Citra Mitra Anugerah

Author
  • Danantyo, Yehezkiel
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2017
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020580/MAN/2017
Subject(s)
  • CONSUMERS-RESEARCH
  • QUALITY OF SERVICE
  • CONSUMER SATISFACTION
  • MARKETING-MANAGEMENT
Notes
  • Appendix: p. 50-53
. Bibliography: p. 48-49.
Abstract
-
Physical Dimension
Number of Page(s)
xii, 53 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.00979/17(T) MAN 36-0580Library - 8th FloorUnavailable : Removed

Similar Collection

by author or subject
Pengaruh customer relationship management (CRM) terhadap customer satisfaction dan customer loyalty pada pelanggan Sushi Tei Surabaya
Analisis kepuasan terhadap Garuda Indonesia Airlines di Surabaya berdasarkan lima dimensi servqual
Pengaruh country of origin image dan perceived value terhadap repurchase intention dengan word of mouth sebagai variabel intervening pada korean skin care products di Surabaya
Analisa pengaruh hedonic shopping value terhadap impulse buying dengan shopping lifestyle dan positive emotion sebagai variabel intervening pada mall Ciputra World Surabaya
Studi deskriptif kepuasan pelanggan Shopa Room Boutique di Surabaya
Pengaruh customer perceived value terhadap customer satisfaction PT,. XYZ
Analisa pengaruh bauran pemasaran, gaya hidup, dan budaya masyarakat Surabaya terhadap keputusan pembelian produk "Korean Street Snack"
Pengaruh promotion mix terhadap minat beli konsumen di family fun karaoke keluarga