Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Layanan dan dukungan kepada pelanggan : penerapan strategi yang efektif

Author
  • Armistead, Colin G.
Additional Author(s)
  • Clark, Graham
  • Djunaedi, M. Kurdi
Publisher
Jakarta: 1996
Language
Indonesian
ISBN
9796376040
Series
-
Subject(s)
  • CUSTOMER RELATIONS
  • CUSTOMER SERVICE
Notes
-
Abstract
Index: p. 317-319
Physical Dimension
Number of Page(s)
ix, 319 p.
Dimension
23 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.01034/98658.812 Arm L-Available

Similar Collection

by author or subject
Customer service and support
It's all about customers
Pengaruh customer relationship management terhadap loyalitas pelanggan Tivoli Club House Sidoarjo dengan kepuasan pelanggan sebagai variabel perantara
Peran divisi customer relations PT. Bogasari flour mills dalam menjaga citra positif di mata publik eksternal
Peranan kepuasan, kepercayaan, dan komitmen dalam membangun customer relationship di pt indomobil prima niaga surabaya
Analisis pengaruh kualitas layanan terhadap loyalitas pelanggan restoran boncafe di Surabaya dengan menggunakan kepuasan sebagai variael perantara
Know your customer
Quality in services : a short review