Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Layanan dan dukungan kepada pelanggan : penerapan strategi yang efektif
Author
Armistead, Colin G.
Additional Author(s)
Clark, Graham
Djunaedi, M. Kurdi
Publisher
Jakarta: 1996
Language
Indonesian
ISBN
9796376040
Series
-
Subject(s)
CUSTOMER RELATIONS
CUSTOMER SERVICE
Notes
-
Abstract
Index: p. 317-319
Physical Dimension
Number of Page(s)
ix, 319 p.
Dimension
23 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
01034/98
658.812 Arm L
-
Available
Similar Collection
by author or subject
Customer service and support
Layanan ekstrem bagi pelanggan
Customer relationship management
Customer satisfaction
Marketing 2.0
Get noticed... get referrals
ERP in distribution
Layanan prima