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Layanan dan dukungan kepada pelanggan : penerapan strategi yang efektif
Author
Armistead, Colin G.
Additional Author(s)
Clark, Graham
Djunaedi, M. Kurdi
Publisher
Jakarta: 1996
Language
Indonesian
ISBN
9796376040
Series
-
Subject(s)
CUSTOMER RELATIONS
CUSTOMER SERVICE
Notes
-
Abstract
Index: p. 317-319
Physical Dimension
Number of Page(s)
ix, 319 p.
Dimension
23 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
01034/98
658.812 Arm L
-
Available
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