Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Perancangan program layanan di CV. Sejati berbasis hasil evaluasi metode kano
Author
Moelyanto, Felix Sanders
Additional Author(s)
-
Publisher
Surabaya: Fakultas Teknologi Industri Program Studi Teknik Industri Universitas Kristen Petra, 2018
Language
Indonesian
ISBN
-
Series
Skripsi No. 02022103/IND/2018
Subject(s)
CONSUMERS-RESEARCH
CONSUMERS-PREFERENCES
CUSTOMER SERVICE
QUALITY OF SERVICE
Notes
Appendix: p. 66-151
. Bibliography: p. 65 .
Abstract
-
Physical Dimension
Number of Page(s)
xi, 151 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
01385/18
(T) IND 2103
Library - 8th Floor
Available
Similar Collection
by author or subject
Analisa persepsi dan preferensi konsumen terhadap anchor tenant dan non-anchor tenant fashion di Tunjungan Plaza Surabaya studi kasus: Matahari Department Store
What customers value most
Analisa preferensi mahasiswi Universitas Kristen Petra terhadap produk dan harga alas kaki
Analisis faktor-faktor gaya hidup yang mendorong keputusan pembelian apartemen di Surabaya
Analisis antara e-service quality, online perceived value dan e-loyalty dalam konteks e-commerce bukalapak
Analisa pengaruh lokasi dan servicescape terhadap keputusan menginap konsumen Pohon Inn Hotel
Analisa pengaruh service quality terhadap customer satisfaction Rempah Indonesian Restaurant