Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Relationship selling 2nd ed.
Author
Johnston, Mark W.
Additional Author(s)
Marshall, Greg W.
Publisher
Boston, Massachusetts: McGraw Hill, 2008
Language
English
ISBN
9780071274715
Series
-
Subject(s)
CUSTOMER RELATIONS
RELATIONSHIP MARKETING
Notes
Glossary: p. 418 - 426
Bibliography: p. 427 - 433. Index: p. 434 - 446
Abstract
-
Physical Dimension
Number of Page(s)
xxvii, 446 p.
Dimension
25 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02624/08
658.812 Joh R
Library - 7th Floor
Available
Similar Collection
by author or subject
Pengaruh relationship marketing terhadap loyalitas pelanggan PT Mitra 10 Surabaya
Peranan relationship marketing Indogrosir terhadap loyalitas konsumennya di Surabaya
Boosting loyalty marketing performance
Services marketing
Pengaruh customer relationship management terhadap loyalitas pelanggan Tivoli Club House Sidoarjo dengan kepuasan pelanggan sebagai variabel perantara
Sell the brand first
Pengaruh relationship marketing terhadap customer loyalty dengan customer satisfaction sebagai variabel intervening pada PT. Fuboru Indonesia di Surabaya
Pengaruh relationship benefits pada relationship continuity melalui relationship value terhadap pelanggan PT. XYZ