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Pengaruh perceived value dan perceived quality terhadap kepuasan dan loyalitas pelanggan studi kasus J.Co Donuts and Coffee di Surabaya
Author
Sari, Okhik Dwita
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Jurusan Pemasaran UK Petra, 2008
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.01010142/PMR/2008
Subject(s)
BRAND LOYALTY
CUSTOMER EQUITY
CUSTOMER LOYALTY
CUSTOMER RELATIONS
Notes
Appendix: p. 55 - 114
Bibliography: p. 53 - 54
Abstract
-
Physical Dimension
Number of Page(s)
xii, 114 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03436/08
(T) - 658.812 Sar P
Library - 8th Floor
Unavailable : Removed
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