Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Pengaruh perceived value dan perceived quality terhadap kepuasan dan loyalitas pelanggan studi kasus J.Co Donuts and Coffee di Surabaya

Author
  • Sari, Okhik Dwita
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Jurusan Pemasaran UK Petra, 2008
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.01010142/PMR/2008
Subject(s)
  • BRAND LOYALTY
  • CUSTOMER EQUITY
  • CUSTOMER LOYALTY
  • CUSTOMER RELATIONS
Notes
  • Appendix: p. 55 - 114
Bibliography: p. 53 - 54
Abstract
-
Physical Dimension
Number of Page(s)
xii, 114 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.03436/08(T) - 658.812 Sar PLibrary - 8th FloorUnavailable : Removed

Similar Collection

by author or subject
Pengaruh brand association terhadap brand loyalty Toyota Kijang Innova 2004-2010
Likeable social media
Pengaruh experience quality terhadap customer loyality dengan perceived value dan brand image sebagai variabel intervening di De Soematra 1910 Surabaya
Connect
Analisa brand awareness masyarakat Surabaya dan sekitarnya terhadap supermall pakuwon indah dan pakuwon trade center
Relationship marketing
Making meaning
Pengaruh brand leadership dan perceived quality terhadap customer loyalty melalui brand personality sebagai media perantara dan brand trust sebagai media intervening di Merlion School Surabaya