Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Customer service and support : implementing effective strategies

Author
  • Armistead, Colin G.
Additional Author(s)
  • Clark, Graham
Publisher
London: 1992
Language
English
ISBN
0273032739
Series
-
Subject(s)
  • CUSTOMER SERVICE
  • CUSTOMER RELATIONS
Notes
-
Abstract
Index: p. 285-290
Physical Dimension
Number of Page(s)
290 p.
Dimension
24 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.01033/98658.812 Arm C-Available

Similar Collection

by author or subject
Layanan dan dukungan kepada pelanggan
Strategi Kaizen untuk kepedulian pada pelanggan
Strategi customer relationship marketing PT. Tri Jaya Pratama Surabaya dalam membangun citra yang diharapkan (wish images)
Customer satisfaction
Strategic six sigma
Business process mapping workbook
Pentingnya kepuasan, kepercayaan dan komitmen dalam membangun hubungan dengan pelanggan untuk peningkatan pangsa pasar dan keuntungan perusahaan
Service, quality and satisfaction