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Analisis faktor-faktor yang mempengaruhi keputusan dan loyalitas pelanggan pada salon martin di Surabaya
Author
Tjahjono, William
Additional Author(s)
Goeynadi, Goey Ronald
Publisher
Surabaya: Fakultas Ekonomi Jurusan Pemasaran UK Petra, 2008
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.01010122/PMR/2008
Subject(s)
CUSTOMER LOYALTY
CUSTOMER RELATIONS
BRAND LOYALTY
CUSTOMER EQUITY
Notes
Appendix: p. 94 - 158
Bibliography: p. 91 - 93
Abstract
-
Physical Dimension
Number of Page(s)
xi, 158 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03447/08
(T) - 658.812 Tja A
Library - 8th Floor
Available
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