Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Customer communications 2005-2006
Author
Jones, Maggie
Additional Author(s)
Cheeseman, Alison
Publisher
Amsterdam: Elsevier Butterwooth-Heinemann, 2005
Language
English
ISBN
0750666439
Series
-
Subject(s)
CUSTOMER SERVICES
CUSTOMER RELATIONS
MARKETING-MANAGEMENT
Notes
Appendix: p. 233 - 309
Index: p. 311 - 313
Abstract
-
Physical Dimension
Number of Page(s)
313 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
01953/06
- 658.812 Jon C
Library - 7th Floor
Available
Similar Collection
by author or subject
Analisa formulasi strategi pemasaran Biru Api event and communication
Meningkatkan volume penjualan TX Travel Perak melalui penetrasi pasar terhadap segmen pelanggan personal di Surabaya
Upaya peningkatan penjualan toko grosir alas kaki UD. Dewi Murni melalui strategi coverage di Jawa Timur
Pemasaran jasa dilihat dari periklanan dan evaluasi konsumen terhadap pengalaman keluhan jasa
Penggunaan endoser iklan dalam upaya meningkatkan brand image Ajinomoto di Surabaya
Manajemen pemasaran
Market-based management
Fundamentals of marketing