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Customer relationship management as the way to improve relationship between customers and restaurant China House, Oegstgeest, The Netherlands

Author
  • Gunawan, Cynthia Dwinata
Additional Author(s)
  • Sutanto, Novita Yauwhannes
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2010
Language
English
ISBN
-
Series
Thesis No. 33010119/MAN/2010
Subject(s)
  • FAST FOOD RESTAURANTS-MANAGEMENT
  • CUSTOMER RELATIONS
Notes
  • Appendix : p. 59 - 64
Bibliography : p. 57 - 58
Abstract
-
Physical Dimension
Number of Page(s)
xii, 64 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.04143/10(T) 647.95068 Gun C-Unavailable : Removed

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