Customer relationship management as the way to improve relationship between customers and restaurant China House, Oegstgeest, The Netherlands

Author

• Gunawan, Cynthia Dwinata

Additional Author(s)

• Sutanto, Novita Yauwhannes

Publisher

Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2010

Language

English

ISBN

-

Series

Thesis No. 33010119/MAN/2010

Subject(s)

• FAST FOOD RESTAURANTS-MANAGEMENT
• CUSTOMER RELATIONS

Notes

• Appendix : p. 59 - 64

Bibliography : p. 57 - 58

Abstract

-

Physical Dimension

Number of Page(s)

xii, 64 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	04143/10	(T) 647.95068 Gun C	-	Unavailable : Removed