Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Customer relationship management PT. Pakuwon Permai dalam mencapai kepuasan pelanggan
Author
Hendrawati, Kartika
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ilmu Komunikasi, Jur. Ilmu Komunikasi UK Petra, 2005
Language
Indonesian
ISBN
-
Series
Laporan Akhir Magang Kerja Nyata
Subject(s)
CUSTOMER RELATIONS
CONSUMER SATISFACTION.
Notes
Appendix
Bibliography: p. 36
Abstract
-
Physical Dimension
Number of Page(s)
iii, 36 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
07124/06
L - 302.2 Hen C
Library - 6th Floor
Available
Similar Collection
by author or subject
Analisis efektivitas iklan rinso-molto dengan menggunakan EPIC model di Surabaya
Analisis customer value terhadap customer loyalty dengan customer satisfaction sebagai variabel intervening di Rumah Sakit Umum Dr. Soetomo (studi kasus pada perawat instalasi rawat inap)
Pengaruh customer relationship management terhadap kepuasan dan loyalitas pelanggan PT. Silkargo Indonesia cabang Surabaya
Pengaruh kualitas layanan terhadap kepuasan pelanggan Restoran Ayam Penyet Ria
Customer service and support
Kepuasan pelanggan dalam membaca majalah Surabaya City Guide
The Influence of service recovery to customer satisfaction in mulia catering
Strategi marketing public relations CV. XYZ dalam meningkatkan pelayanan pelanggan