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Managing quality customer service
Author
Martin, William B.
Additional Author(s)
-
Publisher
Boston, Massachusetts: Course Technology Inc., 1989
Language
English
ISBN
0931961831
Series
A Crisp fifty-minute series book
Subject(s)
QUALITY CONTROL
CUSTOMER RELATIONS
CUSTOMER SERVICES
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
94 p.
Dimension
25 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
05087/05
- 658.812 Mar M
Library - 7th Floor
Available
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