Managing quality customer service

Author

• Martin, William B.

Additional Author(s)

-

Publisher

Boston, Massachusetts: Course Technology Inc., 1989

Language

English

ISBN

0931961831

Series

A Crisp fifty-minute series book

Subject(s)

• QUALITY CONTROL
• CUSTOMER RELATIONS
• CUSTOMER SERVICES

Notes

-

Abstract

-

Physical Dimension

Number of Page(s)

94 p.

Dimension

25 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	05087/05	- 658.812 Mar M	Library - 7th Floor	Available