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Pelayanan pelanggan yang bermutu : seni memperlakukan pelanggan sebagai tamu Cet. 1 ed. revisi
Author
Martin, William B.
Additional Author(s)
Budiyanto, F.X.
Publisher
Jakarta: Binarupa Aksara, 1991
Language
Indonesian
ISBN
-
Series
Seri manajemen 50 menit
Subject(s)
CUSTOMER RELATIONS
CUSTOMER SERVICE
SALES MANAGEMENT
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
iii, 77 p.
Dimension
23 cm
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
01334/93
658.812 Mar P
-
Available
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