Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Quality service : what every hospitality manager needs to know

Author
  • Martin, William B.
Additional Author(s)
-
Publisher
Upper Saddle River, NJ: 2002
Language
English
ISBN
0130930180
Series
-
Subject(s)
  • HOSPITALITY INDUSTRY
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
xvii, 202 p.
Dimension
24 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.00495/04647.95068 Mar Q-Available

Similar Collection

by author or subject
Providing quality service
Managing quality customer service
Pelayanan pelanggan yang bermutu
Meetings, conventions and expositions
VIP
Consumer psychology of tourism, hospitality and leisure
Developing hospitality properties and facilities
Progress in tourism, recreation and hospitality management