Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Unggul bersaing melalui layanan pelanggan

Author
  • Tschohl, John
Additional Author(s)
  • Franzmeier, Steve
  • Singo, Tjita
Publisher
Jakarta: PT Gramedia Pustaka Utama , 2003
Language
Indonesian
ISBN
9796869977
Series
-
Subject(s)
  • CUSTOMER RELATIONS
  • CUSTOMER SERVICES
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 454 p.
Dimension
23 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.03658/06- 658.812 Tsc ULibrary - 7th FloorAvailable

Similar Collection

by author or subject
Quality in services : a short review
Hug your haters
Pengaruh relationship marketing terhadap brand loyalty zinc oxide pada PT Multi Citra Chemindo
Strategi customer relationship manager PT Tri Jaya Pratama Futures Surabaya dalam menarik pelanggan
Analisa pengaruh kepuasan financial benefit, social benefit, dan structural ties membership card terhadap loyalitas pelanggan hotel bintang 3 di Surabaya
Boosting loyalty marketing performance
Relationship marketing
Services marketing