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Unggul bersaing melalui layanan pelanggan
Author
Tschohl, John
Additional Author(s)
Franzmeier, Steve
Singo, Tjita
Publisher
Jakarta: PT Gramedia Pustaka Utama , 2003
Language
Indonesian
ISBN
9796869977
Series
-
Subject(s)
CUSTOMER RELATIONS
CUSTOMER SERVICES
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 454 p.
Dimension
23 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03658/06
- 658.812 Tsc U
Library - 7th Floor
Available
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