Customer experience management : a revolutionary approach to connecting with your customers

Author

• Schmitt, Bernd H.

Additional Author(s)

-

Publisher

Hoboken: John Wiley & Sons, Inc , 2003

Language

English

ISBN

0471237744

Series

-

Subject(s)

• CUSTOMER RELATIONS
• RELATIONSHIP MARKETING

Notes

Bibliography: p. 231-233. Index: p. 235-242

Abstract

-

Physical Dimension

Number of Page(s)

xiv, 242 p.

Dimension

24 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	04019/06	- 658.812 Sch C	Library - 7th Floor	Available