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Customer experience management : a revolutionary approach to connecting with your customers

Author
  • Schmitt, Bernd H.
Additional Author(s)
-
Publisher
Hoboken: John Wiley & Sons, Inc , 2003
Language
English
ISBN
0471237744
Series
-
Subject(s)
  • CUSTOMER RELATIONS
  • RELATIONSHIP MARKETING
Notes
Bibliography: p. 231-233. Index: p. 235-242
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 242 p.
Dimension
24 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.04019/06- 658.812 Sch CLibrary - 7th FloorAvailable

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