Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Penggunaan metode quality function deployment untuk peningkatan kualitas layanan supermarket X
Author
Widiawan, Kriswanto
Additional Author(s)
Sumitro, Pamela Febiani
Publisher
Surabaya: Fakultas Teknologi Industri Jurusan Industri UK Petra, 2004
Language
Indonesian
ISBN
-
Series
-
Subject(s)
CUSTOMER RELATIONS
CUSTOMER SERVICES
MARKETING-MANAGEMENT
Notes
Bibliography: p.16
Abstract
-
Physical Dimension
Number of Page(s)
16 p.
Dimension
28 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
01847/08
UKP - 658.812 Wid P
Library - 8th Floor
Available
Similar Collection
by author or subject
Implementasi pengendalian kualitas di PT Spindo Surabaya
Kajian kualitas layanan rumah makan dengan metode servqual
Peningkatan produktivitas pembersihan sarang burung di CV X dengan pendekatan ergonomi
Evaluasi dan pengembangan business continuity plan PT X Tbk
Studi deskriptif persepsi siswa SMA terhadap program manajemen pariwisata Universitas Kristen Petra di tinjau dari aspek marketing mix
Marketing management
Upaya peningkatan penjualan toko grosir alas kaki UD. Dewi Murni melalui strategi coverage di Surabaya
Strategi pemasaran surat kabar berbahasa Mandarin di Surabaya (studi kasus harian Guo Ji Ri Bao)