Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Penggunaan metode quality function deployment untuk peningkatan kualitas layanan supermarket X
Author
Widiawan, Kriswanto
Additional Author(s)
Sumitro, Pamela Febiani
Publisher
Surabaya: Fakultas Teknologi Industri Jurusan Industri UK Petra, 2004
Language
Indonesian
ISBN
-
Series
-
Subject(s)
CUSTOMER RELATIONS
CUSTOMER SERVICES
MARKETING-MANAGEMENT
Notes
Bibliography: p.16
Abstract
-
Physical Dimension
Number of Page(s)
16 p.
Dimension
28 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
01847/08
UKP - 658.812 Wid P
Library - 8th Floor
Available
Similar Collection
by author or subject
Kajian kualitas layanan rumah makan dengan metode servqual
Restrukturisasi organisasi untuk peningkatan produtivitas
Perbandingan kualitas layanan beberapa perusahaan asuransi di Surabaya
LKP: PT Ispat Indo Surabaya
The service advantage
Meningkatkan penjualan PT. xxx di wilayah Surabaya melalui strategi penetrasi dengan mengaplikasikan SPT (standart performa toko)
The role of the yager support system in increasing Amway Distributors motivation
The administration of marketing and selling