Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Perbandingan kualitas layanan beberapa perusahaan asuransi di Surabaya
Author
Widiawan, Kriswanto
Additional Author(s)
Cesilia, Fransisca
Publisher
Surabaya: Fakultas Teknologi Industri Jurusan Industri UK Petra, 2004
Language
Indonesian
ISBN
-
Series
-
Subject(s)
CONSUMER BEHAVIOR
CONSUMER SATISFACTION
CONSUMERS-RESEARCH
Notes
Bibliography: p. 15
Abstract
-
Physical Dimension
Number of Page(s)
15 p.
Dimension
28 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
01839/08
UKP - 658.834 Wid P
Library - 8th Floor
Available
Similar Collection
by author or subject
Penggunaan metode quality function deployment untuk peningkatan kualitas layanan supermarket X
Peningkatan kepuasan konsumen di supermarket X dengan metode quality function deployment
LKP: PT Ispat Indo Surabaya
Evaluasi dan pengembangan business continuity plan PT X Tbk
Analisa kualitas layanan beberapa perusahaan asuransi di Surabaya
Analisa kepuasan konsumen terhadap pengembangan produk baru menu Sunda food di restoran lime leaf Surabaya
Analisa pengaruh service quality terhadap behavioral intentions dengan perceived value dan customer satisfaction sebagai variabel intervening pada program manajemen pemasaran Universitas Kristen Petra
Studi perilaku mikro pejalan kaki di UK. Petra