Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Layanan ekstrem bagi pelanggan
Author
Nulman, Philip R.
Additional Author(s)
Ruma, Frederik
Publisher
Jakarta: Mitra utama, 2002
Language
Indonesian
ISBN
979908508X
Series
-
Subject(s)
SALES MANAGEMENT
CUSTOMER RELATIONS
CUSTOMER SERVICE
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
viii, 255 p.
Dimension
20 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03786/05
- 658.812 Nul L
Library - 7th Floor
Available
Similar Collection
by author or subject
Services marketing
Pengaruh kebijakan potongan harga terhadap peningkatan volume penjualan pada CV X Surabaya
Peramalan penjualan pipa di PT X
Analysis of five servqual dimension through disconfirmation theory approach to establish a level of customer satisfaction at Indrapura restaurant, Netherlands
Customer care di pakuwon trade centre dan supermal Surabaya
Strategi customer relations ciputra golf & klub keluarga Surabaya dalam menjaga reputasi perusahaan
The analysis of "Morris" Hoist sales target in PT Prima Hitech Perkasa Surabaya
Making meaning