Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Penerapan customer value terhadap loyal customer di restoran ta wan di Surabaya

Author
  • San, San
Additional Author(s)
  • Widjaja, Poyanto Angka
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2006
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.01010263/HTL/2006
Subject(s)
  • CUSTOMER LOYALTY
  • RESTAURANT MANAGEMENT
Notes
  • Appendix: p. 70 - 119
Bibliography: p. 67 - 69
Abstract
-
Physical Dimension
Number of Page(s)
xxvii, 119 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.05633/06(T) - 647.95068 San P-Unavailable : Removed

Similar Collection

by author or subject
Developing a better system for beverage inventory list in the oriental swan restaurant
Pengaruh food quality dan atmosphere terhadap customer loyalty dengan customer satisfaction sebagai variabel intervening pada cafe Intro di Surabaya
Running a restaurant for dummies
Pengaruh kualitas layanan terhadap loyalitas konsumen dengan kepuasan konsumen sebagai variabel perantara (studi kasus : salon mobil Positive di Surabaya)
Pengaruh kompetensi, informasi, karyawan dan bukti fisik terhadap kepuasan dan loyalitas konsumen pada Zangrandi di Surabaya
What is the customer's perspective about the dine-in service in Hu's Garden Restaurant comparing with the intended strategy about service from the owner himself
Analisa pengaruh relationship marketing terhadap customer loyalty di Emirates
Developing a better communication between service and bar depatment to Avoid misunderstanding in The Oriental Swan Restaurant