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Analisa pengaruh kualitas layanan terhadap loyalitas pelanggan di Restoran X Surabaya

Author
  • Sugandhy, Cindy
Additional Author(s)
  • Odelia, Gisela
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2016
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010575/MAN/2016
Subject(s)
  • CONSUMER SATISFACTION
  • RESTAURANTS-MARKETING RESEARCH
  • RESTAURANTS MANAGEMENT
  • QUALITY OF SERVICE
  • CUSTOMER LOYALTY
Notes
  • Appendix: p. 58-77
. Bibliography: p. 55-58.
Abstract
-
Physical Dimension
Number of Page(s)
xii, 77 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.00831/16(T) MAN 33-0575Library - 8th FloorUnavailable : Removed

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