Analisis pengaruh kualitas layanan dan kualitas produk terhadap kepuasan pelanggan yang membentuk loyalitas pelanggan di restoran Hachi-Hachi Bistro Surabaya

Author

• Hutoyo, Agam Pilar Bajik

Additional Author(s)

• Aprilia, Lola

Publisher

Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2017

Language

Indonesian

ISBN

-

Series

Skripsi No. 33010650/MAN/2017

Subject(s)

• QUALITY OF SERVICE
• RESTAURANTS-MARKETING RESEARCH
• RESTAURANTS-CONSUMER SATISFACTION

Notes

• Appendix: p. 72-90

. Bibliography: p. 68-71 .

Abstract

-

Physical Dimension

Number of Page(s)

xii, 90 p.

Dimension

30 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	01068/17	(T) MAN 33-0650	Library - 8th Floor	Unavailable : Removed