Analisa pengaruh perceived service quality terhadap customer satisfaction dengan customer value sebagai variabel intervening pada program manajemen pemasaran Universitas Kristen Petra

Author

• Tanjaya, Kevin

Additional Author(s)

-

Publisher

Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2016

Language

Indonesian

ISBN

-

Series

Skripsi No. 36020543/MAN/2016

Subject(s)

• CONSUMER SATISFACTION
• QUALITY OF SERVICE
• MARKETING
• CONSUMERS-RESEARCH

Notes

• Appendix: p. 67-80

. Bibliography: p. 62-66.

Abstract

-

Physical Dimension

Number of Page(s)

xi, 80 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	03297/16	(T) MAN 36-0543	Library - 8th Floor	Unavailable : Removed