Analisa pengaruh brand image terhadap customer loyalty dan customer satisfaction sebagai mediator di Hotel Shangri-La Surabaya

Author

• Fransisca, Dea Alexandra

Additional Author(s)

-

Publisher

Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2018

Language

Indonesian

ISBN

-

Series

Skripsi No. 33010725/MAN/2018

Subject(s)

• BRAND MANAGEMENT
• HOTELS-MANAGEMENT
• CUSTOMER LOYALTY
• CONSUMER SATISFACTION

Notes

• Appendix: p. 64-76

. Bibliography: p. 59-63.

Abstract

-

Physical Dimension

Number of Page(s)

xii, 76 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	01099/18	(T) MAN 33-0725	Library - 8th Floor	Available