Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Perancangan perbaikan mutu layanan klinik Vincentius Kristus Raja
Author
Tirza, Fendelina
Additional Author(s)
-
Publisher
Surabaya: Fakultas Teknologi Industri Program Studi Teknik Industri Universitas Kristen Petra, 2017
Language
Indonesian
ISBN
-
Series
Skripsi No. 03022038/IND/2017
Subject(s)
CUSTOMER SERVICES
QUALITY OF SERVICE
TOTAL QUALITY MANAGEMENT
Notes
Appendix: p. 57-60
. Bibliography: p. 56 .
Abstract
-
Physical Dimension
Number of Page(s)
xi, 60 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00706/17
(T) IND 2038
Library - 8th Floor
Available
Similar Collection
by author or subject
Pengaruh kualitas layanan terhadap loyalitas dengan kepuasan sebagai variabel intervening konsumen pengguna layanan Lion Air
Ulasan pelaksanaan internal audit di PT. XYZ
Evaluasi penerapan total quality management dalam mengelola sumberdaya manusia pada PG Candi Baru di Sidoarjo
Analisa tingkat kualitas layanan dan kepuasan pengguna web site www.mscindonesia.com ditinjau dari dimensi internet retail service quality (IRSQ)
Perancangan sistem manajemen mutu iso 9001:2000 di PT E-T-A Indonesia (Sidoarjo)
Academic initiatives in total quality for higher education
Perancangan sistem manajemen mutu iso 9001:2000 di PT Jaya Garmen Sukses Makmur
The quality toolbox