Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Kepuasan pelanggan terhadap program Customer Relationship Management (CRM) Novotel Surabaya hotel and suites

Author
  • Erasmus, Januard Ch.
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ilmu Komunikasi Program Studi Ilmu Komunikasi UK Petra, 2014
Language
Indonesian
ISBN
-
Series
Skripsi No. 10010971/KOM/2014
Subject(s)
  • COMMUNICATION IN MARKETING
  • CONSUMER RELATIONS
Notes
  • Appendix: p. 330-346
. Bibliography: p. 324-329.
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 346 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.01309/14(T) 302.2 Era KLibrary - 8th FloorUnavailable : Removed

Similar Collection

by author or subject
A study of speech styles related to types of speech used in presentation of multi level marketing
It's not how good you are, it's how good you want to be
Efektifitas media iklan Istana Dieng Family Karaoke
Efek kognitif ibu-ibu di Surabaya terhadap pesan iklan Frisian Flag versi 'Raih Esokmu' di televisi
Penggunaan Anggun C. Sasmi sebagai celebrity endorser dalam iklan pantene versi "Bersinarlah Bersama Anggun"
Efektifitas iklan televisi Tokobagus.com versi "Mau Jual Mobil?" pada masyarakat Surabaya
Pengaruh personal selling dan brand activation terhadap purchase intention konsumen pada produk santan bubuk sasa PT. Sasa Inti di Surabaya
Strategic marketing communication