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Kepuasan pelanggan terhadap program Customer Relationship Management (CRM) Novotel Surabaya hotel and suites

Author
  • Erasmus, Januard Ch.
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ilmu Komunikasi Program Studi Ilmu Komunikasi UK Petra, 2014
Language
Indonesian
ISBN
-
Series
Skripsi No. 10010971/KOM/2014
Subject(s)
  • COMMUNICATION IN MARKETING
  • CONSUMER RELATIONS
Notes
  • Appendix: p. 330-346
. Bibliography: p. 324-329.
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 346 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.01309/14(T) 302.2 Era KLibrary - 8th FloorUnavailable : Removed

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