A Video guideline on giving information: a solution for the receptionists' lack of english communication skills at the alana hotel Surabaya

Author

• Kiong, Agnes Kristina

Additional Author(s)

-

Publisher

Surabaya: Faculty of Letters English Department Petra Christian University, 2014

Language

English

ISBN

-

Series

Thesis No. 02012086/ING/2014

Subject(s)

• ENGLISH LANGUAGE-BUSINESS ENGLISH (HOTEL)
• ENGLISH LANGUAGE-SPECIAL ENGLISH (BUSINESS)
• ENGLISH LANGUAGE-SPECIAL ENGLISH (HOTEL)
• ENGLISH LANGUAGE-SPECIAL ENGLISH (RECEPTIONIST)

Notes

• Appendix: p. 20 - 42

. Bibliography: p. 19.

Abstract

-

Physical Dimension

Number of Page(s)

vii, 42 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	02636/14	(T) ING 2086	-	Unavailable : Removed