Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisa pengaruh kualitas layanan PT KAI terhadap kepuasaan pengguna jasa kereta api berdasarkan servqual : studi pada PT KAI Gubeng Surabaya

Author
  • Adriel, Aviv
Additional Author(s)
  • Karuniawan, Daniel
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Kepariwisataan Universitas Kristen Petra , 2015
Language
Indonesian
ISBN
-
Series
Skripsi No. 35010229/MAN/2015
Subject(s)
  • TOURIST TRADE-CONSUMER SATISFACTION
  • TOURIST TRADE-MARKETING
  • TOURIST TRADE-RESEARCH
Notes
  • Appendix: p. 66-106
. Bibliography: p. 64-65.
Abstract
-
Physical Dimension
Number of Page(s)
xvi, 106 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.02515/15(T) MAN 35-0229-Unavailable : Removed

Similar Collection

by author or subject
Pengaruh financial benefit, social benefit, dan structural ties terhadap loyalitas pengunjung di Excelso Cafe di Surabaya
Analisa kepuasan pengunjung terhadap kualitas jasa PT. Angkasa Pura 1, Bandara Internasional Juanda Surabaya
Travel, tourism, and hospitality research
Identifying best practices and key factors of success in film tourism in the north sea region: comparing the UK, Belgium, Norway, and Sweden
Analisa faktor pembentuk image Grand City Mall Surabaya
Presepsi pengunjung mengenai atribut wisata di ekowisata mangrove Wonorejo
Pengaruh promosi tiket pesawat, promosi hotel, dan promosi paket tur terhadap minat kunjungan masyarakat Surabaya ke luar negeri
Analisa perbandingan produk dan kualitas pelayanan terhadap kepuasan dan loyalitas konsumen pada empat department store di Surabaya