Analisa pengaruh kualitas layanan PT KAI terhadap kepuasaan pengguna jasa kereta api berdasarkan servqual : studi pada PT KAI Gubeng Surabaya

Author

• Adriel, Aviv

Additional Author(s)

• Karuniawan, Daniel

Publisher

Surabaya: FE Program Studi Manajemen Program Manajemen Kepariwisataan Universitas Kristen Petra , 2015

Language

Indonesian

ISBN

-

Series

Skripsi No. 35010229/MAN/2015

Subject(s)

• TOURIST TRADE-CONSUMER SATISFACTION
• TOURIST TRADE-MARKETING
• TOURIST TRADE-RESEARCH

Notes

• Appendix: p. 66-106

. Bibliography: p. 64-65.

Abstract

-

Physical Dimension

Number of Page(s)

xvi, 106 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	02515/15	(T) MAN 35-0229	-	Unavailable : Removed