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Pengaruh relationship marketing terhadap kepuasan pelanggan dan loyalitas pelanggan koran Kompas di Surabaya

Author
  • Santoso, Lollen Regina
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2015
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020487/MAN/2015
Subject(s)
  • MARKETING-MANAGEMENT
  • CUSTOMER LOYALTY
  • MARKETING RESEARCH
  • CONSUMER SATISFACTION
Notes
  • Appendix: p. 60-80
. Bibliography: p. 56-59.
Abstract
-
Physical Dimension
Number of Page(s)
xii, 80 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.02769/15(T) MAN 36-0487Library - 8th FloorUnavailable : Removed

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