Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Analisa motivasi dan tipe perilaku komplain konsumen terhadap table service restaurant di Surabaya
Author
Bastari, Reinaldo Patagupa
Additional Author(s)
Limantoro, Karnadi Jaya
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2016
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010598/MAN/2016
Subject(s)
CONSUMER COMPLAINS
RESTAURANTS-MANAGEMENT
RESTAURANTS-CONSUMER BEHAVIOUR
Notes
Appendix: p. 62- 83
. Bibliography: p. 58-61.
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 83 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03643/16
(T) MAN 33-0598
Library - 8th Floor
Unavailable : Removed
Similar Collection
by author or subject
Analisa Motivasi kerja dan kinerja karyawan di folks coffee and tea Surabaya
Perilaku dan motivasi komplain konsumen terhadap restoran-restoran di Surabaya
Pengaruh kompensasi terhadap kinerja karyawan coffee shop di Surabaya
Analisa ekspektasi generasi babyboomer, generasi X dan generasi Y terhadap atribut meal experience pada restoran keluarga di Surabaya
Analisa perbedaan perilaku organizational citizenship behavior (OCB) berdasarkan jenis kelamin dan usia karyawan restoran di Surabaya
Perilaku pembelian mahasiswa di the lounge and cafe Universitas Kristen Petra Surabaya
Pengaruh bauran pemasaran (produk, harga, tempat dan proses) terhadap minat beli ulang konsumen pada warung Bu Darmi Siwalankerto Surabaya