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Analisa motivasi dan tipe perilaku komplain konsumen terhadap table service restaurant di Surabaya

Author
  • Bastari, Reinaldo Patagupa
Additional Author(s)
  • Limantoro, Karnadi Jaya
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2016
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010598/MAN/2016
Subject(s)
  • CONSUMER COMPLAINS
  • RESTAURANTS-MANAGEMENT
  • RESTAURANTS-CONSUMER BEHAVIOUR
Notes
  • Appendix: p. 62- 83
. Bibliography: p. 58-61.
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 83 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.03643/16(T) MAN 33-0598Library - 8th FloorUnavailable : Removed

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