The Business of hotels 4th ed.

Author

• Medlik, S.

Additional Author(s)

• Ingram, H.

Publisher

London: Routledge, 2016

Language

English

ISBN

9781138140851

Series

Subject(s)

• HOTEL MANAGEMENT
• HOTEL HOUSEKEEPING--MANAGEMENT

Notes

. Bibliography: p. 209-213 . Index: p. 214-222

Abstract

The fully revised edition of this well-known text by an experienced author, consultant and educator follows the structure and approach which has proved so successful since its first publication in 1980. The book examines the hotel as a business providing commercial hospitality. It focuses on markets, money and people, and uses examples from hotel operations throughout the world.
This new edition is the outcome of a thorough revision of an established text. The new material includes a comprehensive profile of the hotel business in the 1990's and includes data, quotes and extracts from a wide range of authoritative industry sources.

Physical Dimension

Number of Page(s)

xviii, 222 p.

Dimension

24 cm.

Other Desc.

ill.

Summary / Review / Table of Content

Preface;
The concept of hotels and hospitality – Staying away from home, Hotel products and markets, Hotel policies, philosophies and strategies;
Structure of the hotel market - The small hotel, Hotel groups, International hotel operations;
The hotel and its functions - rooms and beds, Food and drink, Miscellaneous guest services;
Support activities - Marketing, Property ownership and management, finance and accounts;
People and procedures - hotel organization, Hotel staffing, Performance in hotels;
Appendices

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	00922/17	647.94068 Med B	Library - 7th Floor	Available