Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Pengaruh customer relationship management terhadap loyalitas pelanggan Starbucks di Surabaya

Author
  • Chandra, Felicia
Additional Author(s)
  • Wibisono, Benny
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2017
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010637/MAN/2017
Subject(s)
  • CUSTOMER RELATIONS-MANAGEMENT
  • RESTAURANTS-MARKETING
  • RESTAURANTS-MANAGEMENT
Notes
  • Appendix: p. 52-65
. Bibliography: p. 48-51.
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 65 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.01964/17(T) MAN 33-0637Library - 8th FloorUnavailable : Removed

Similar Collection

by author or subject
Penyusunan strategi pengembangan bisnis PT Prima Wisata Dunia dalam upaya mempertahankan pelanggan
Segmentasi konsumen depot makanan Indonesia di Surabaya
Pengaruh customer relationship management terhadap kepuasan dan loyalitas pelanggan PT. Silkargo Indonesia cabang Surabaya
Pengaruh kualitas produk, promosi dan interior terhadap keputusan pembelian konsumen di Black Canyon Coffee Surabaya Town Square
Pengaruh promosi berbasis media sosial terhadap minat beli ulang konsumen Pipe and Barrel Surabaya
Pengaruh strategic sourcing, terhadap firm perfomance melalui sourcing, capability dan buyer-supplier relationship pada perusahaan manufaktur (makanan dan minuman) di Jawa Timur
Pengaruh marketing mix terhadap keputusan pembelian konsumen di Libreria Eatery
Analisa pengaruh empowering leadership terhadap team performance management dengan team cohesion sebagai variabel intervening di Hachi Hachi Surabaya