Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Pengaruh customer relationship management terhadap loyalitas pelanggan Starbucks di Surabaya
Author
Chandra, Felicia
Additional Author(s)
Wibisono, Benny
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2017
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010637/MAN/2017
Subject(s)
CUSTOMER RELATIONS-MANAGEMENT
RESTAURANTS-MARKETING
RESTAURANTS-MANAGEMENT
Notes
Appendix: p. 52-65
. Bibliography: p. 48-51.
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 65 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
01964/17
(T) MAN 33-0637
Library - 8th Floor
Unavailable : Removed
Similar Collection
by author or subject
Analisa pengaruh experiental marketing terhadap minat beli ulang konsumen Konig Coffee dan Bar
Pengaruh kualitas produk, kualitas pelayanan, dan harga terhadap keputusan pembelian konsumen D'stupid Baker Spazio Graha Family Surabaya
Analisa segmentasi konsumen restoran Korea di Surabaya
Rainforest Resto
Planning the compositions of advertising using radio and news paper for hu's garden restaurant
Analisa perbedaan persepsi konsumen terhadap lingkungan fisik di Restoran Platinum Grill Surabaya
Hubungan leader-member exchange dan komitmen organisasional : studi pada karyawan Restoran D'Cost Seafood Surabaya
Analyzing customer loyalty through relationship marketing in restaurant Lucky City Hoofddorp-Netherlands