Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Pengaruh customer relationship management terhadap loyalitas pelanggan Starbucks di Surabaya

Author
  • Chandra, Felicia
Additional Author(s)
  • Wibisono, Benny
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2017
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010637/MAN/2017
Subject(s)
  • CUSTOMER RELATIONS-MANAGEMENT
  • RESTAURANTS-MARKETING
  • RESTAURANTS-MANAGEMENT
Notes
  • Appendix: p. 52-65
. Bibliography: p. 48-51.
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 65 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.01964/17(T) MAN 33-0637Library - 8th FloorUnavailable : Removed

Similar Collection

by author or subject
Pengaruh green practice terhadap green consumer behavior di The Kemangi Restaurant, Hotel Santika Pandegiling Surabaya
Analisa pengaruh kualitas makanan, kualitas layanan, dan mood terhadap pemberian tip di Duck King Restoran Galaxy Mall Surabaya
Persepsi pengelola bisnis restoran terhadap sertifikasi halal
Analisa pengaruh promosi harga terhadap minat beli ulang dengan kepuasan sebagai variabel perantara di De Boliva Surabaya Town Square
Analisa perbedaan perilaku organizational citizenship behavior (OCB) berdasarkan jenis kelamin dan usia karyawan restoran di Surabaya
Analisa meal experience dan pengaruhnya terhadap minat beli ulang di restoran Jepang di Surabaya
Analisis pengaruh job satisfication terhadap employee perceived service quality dan affective commitment sebagai variabel intervening di restoran hotel X
Eksplorasi persepsi masyarakat terhadap green practices di restoran-restoran yang ada di Surabaya