Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Analisa persepsi konsumen terhadap komunikasi nonverbal resepsionis hotel bintang lima di Surabaya
Author
Eleazar, Edgar
Additional Author(s)
Ondy, Felicia
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2017
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010674/MAN/2017
Subject(s)
CONSUMER BEHAVIOR RESEARCH
HOTEL FRONT DESK PERSONNEL
HOTELS-MANAGEMENT
HOTELS-MARKETING MANAGEMENT
NONVERBAL COMMUNICATION
Notes
Appendix: p. 57-91
. Bibliography: p. 54-56 .
Abstract
-
Physical Dimension
Number of Page(s)
xii, 91 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02537/17
(T) MAN 33-0674
Library - 8th Floor
Available
Similar Collection
by author or subject
Pengaruh pemulihan jasa terhadap kepercayaan merek hotel di Indonesia dengan kepuasan atas pemulihan jasa sebagai variabel perantara
Analisa dampak perbedaan shift kerja terhadap tingkat kelelahan kerja pada karyawan shift pagi, shift siang, dan shift malam di hotel di Surabaya
Analisa pengaruh kualitas website dan electronic word of mouth terhadap reservasi hotel online : persepsi risiko dan minat beli online sebagai variabel mediator
Analisa pengaruh kepemimpinan transformasional terhadap employee engagement di "D'season Hotel" Surabaya
Analisa persepsi glass ceiling pada grup hotel Accor di Surabaya
What every body is saying
Nonverbal communication in everyday life
Analisa pengaruh lingkungan kerja, komunikasi, dan pelatihan terhadap kinerja karyawan di room division hotel "X" Surabaya