Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Analisa persepsi konsumen terhadap komunikasi nonverbal resepsionis hotel bintang lima di Surabaya
Author
Eleazar, Edgar
Additional Author(s)
Ondy, Felicia
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2017
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010674/MAN/2017
Subject(s)
CONSUMER BEHAVIOR RESEARCH
HOTEL FRONT DESK PERSONNEL
HOTELS-MANAGEMENT
HOTELS-MARKETING MANAGEMENT
NONVERBAL COMMUNICATION
Notes
Appendix: p. 57-91
. Bibliography: p. 54-56 .
Abstract
-
Physical Dimension
Number of Page(s)
xii, 91 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02537/17
(T) MAN 33-0674
Library - 8th Floor
Available
Similar Collection
by author or subject
Deskripsi kepuasan tamu atas pengalaman menginap dengan pendekatan analisa konten online review
Analisa pengaruh kualitas website dan electronic word of mouth terhadap reservasi hotel online : persepsi risiko dan minat beli online sebagai variabel mediator
Perumusan alternatif strategi bersaing budget hotel di Surabaya : pendekatan blue ocean strategy
Westernized Agnes
Analisa deskripsi ekuitas merek hotel bintang tiga di Surabaya
Tingkat kepuasan konsumen dilihat dari aspek kualitas layanan, kualitas produk, dan harga pada guest house di Surabaya
Pengaruh leader member exchange terhadap kinerja karyawan di hotel X Surabaya
Analisis pengaruh gaya kepemimpinan transaksional terhadap kinerja karyawan melalui kepuasan kerja di Sheraton hotel Surabaya