Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisa persepsi konsumen terhadap komunikasi nonverbal resepsionis hotel bintang lima di Surabaya

Author
  • Eleazar, Edgar
Additional Author(s)
  • Ondy, Felicia
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2017
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010674/MAN/2017
Subject(s)
  • CONSUMER BEHAVIOR RESEARCH
  • HOTEL FRONT DESK PERSONNEL
  • HOTELS-MANAGEMENT
  • HOTELS-MARKETING MANAGEMENT
  • NONVERBAL COMMUNICATION
Notes
  • Appendix: p. 57-91
. Bibliography: p. 54-56 .
Abstract
-
Physical Dimension
Number of Page(s)
xii, 91 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.02537/17(T) MAN 33-0674Library - 8th FloorAvailable

Similar Collection

by author or subject
Pengaruh experiential marketing terhadap kepuasan konsumen di The Singhasari Resort Batu
Faktor-faktor yang mempengaruhi employee engagement di Hotel Ibis Style di Surabaya
Analisa faktor yang dianggap baik oleh masyarakat di Surabaya dalam mengakses situs hotel
Analisa pengaruh faktor satisfaction, perceived quality, perceived value, dan trust terhadap loyalitas pelanggan hotel bintang lima di Surabaya
Pengaruh organizational citizenship behavior terhadap kinerja karyawan dan kepuasan konsumen di Hotel Sheraton Surabaya
Analisa pengaruh employee empowerment terhadap job satisfaction di hotel Wyndham Surabaya
Pengaruh employee empowerment terhadap service quality di hotel bintang 3 di Surabaya
Analisa service recovery terhadap kepuasan konsumen di hotel "X"