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Pengaruh retail service quality terhadap minat berkunjung ulang pada Grand City Mall Surabaya melalui perceived quality dan customer satisfaction sebagai variabel intervening

Author
  • Kumendong, Rudolf Wigbert
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2018
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020682/MAN/2018
Subject(s)
  • CONSUMER BEHAVIOR
  • CONSUMER SATISFACTION
  • RETAIL TRADE-MANAGEMENT
Notes
  • Appendix: p. 61-69
. Bibliography: p. 55-60.
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 69 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.03106/18(T) MAN 36-0682-Unavailable : Removed

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