Critical capabilities and competencies for knowledge organizations

Author

• Garcia-Perez, Alexeis

Additional Author(s)

• Cegarra-Navarro, Juan Gabriel
• Bedford, Denise
• Thomas, Margo
• Wakabayashi, Susan

Publisher

Bingley, UK: Emerald Group Publishing Limited, 2019

Language

English

ISBN

9781789737691

Series

Working methods for knowledge managementIncludes bibliographical references.

Subject(s)

• INTELLECTUAL CAPITAL
• KNOWLEDGE MANAGEMENT

Notes

• Emerald Business Management and Economics Ebooks 2019
• Includes bibliographical references and index

. .

Abstract

Failed knowledge management projects have one element in common: they fail to focus on the organization's core business functions and instead choose functions that are easy or might produce 'low-hanging fruit'. As a result, often even successful knowledge management projects add little value to the organization as they fail to address the pain points of the heart of the business. So how can knowledge management professionals position themselves for greatest success? In this practical guide, expert authors Alexeis Garcia-Perez, Juan Gabriel Cegarra-Navarro, Denise Bedford, Margo Thomas, and Susan Wakabayashi demonstrate how professionals can map knowledge resources to support business critical capabilities, and increase the impact of knowledge management projects. They also explain how to avoid investing in resources with low value, and how to develop strategies and action plans for different types of resources. Providing practical guidance for professionals, and including mini-case studies of successes and failures, this is an essential book for any knowledge management professional, researcher or student.

Physical Dimension

Number of Page(s)

online resource (xxv, 243 p.)

Dimension

-

Other Desc.

-

Summary / Review / Table of Content

Prelims
Section 1: The New World of Work and Workers
1: The Changing Landscape of Work
2: Building an Organization’s Knowledge Capacity
3: Fundamentals of Knowledge Capital
4: Building Knowledge Capacity Through Knowledge Capabilities
Section 2: Managing Organizational Capabilities
5: Knowledge Capabilities – Roles, Responsibilities, Placement
6: Revisiting Competence and Competencies
7: Competence, Proficiency and Performance
Section 3: Managing Individual Capabilities
8: Human Capital Competence and Proficiency
9: Structural Capital Competence and Proficiency
10: Relational Capital Competence and Proficiency
Section 4: Changing Landscape of Human Resource Management
11: Aligning Strategies – Business, Knowledge and Human Resources
12: Implications for Human Resource Management Roles and Responsibilities
Appendix: Pulling it All Together
Index

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	00369/20	658.4038 Gar C	Online !	Available