Peningkatan kualitas layanan stasiun radio 'skfm' di kediri dengan metode servqual dan quality function deployment

Author

• Yunita, Indah

Additional Author(s)

-

Publisher

Surabaya: Fakultas Teknologi Industri Jurusan Industri UK Petra, 2004

Language

Indonesian

ISBN

-

Series

Tugas Akhir No.02010881/IND/2004

Subject(s)

• QUALITY CONTROL
• TOTAL QUALITY MANAGEMENT

Notes

• Appendix

Bibliography: p. 83

Abstract

-

Physical Dimension

Number of Page(s)

xiii, 154 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	01543/05	(T) - 658.562 Yun P	-	Unavailable : Removed