Penerapan analisa quality function deployment untuk meningkatkan kualitas layanan bongkar muat di pt. terminal petikemas surabaya

Author

• Sari, Chitra Kartika

Additional Author(s)

• Rahayu, Ben

Publisher

Surabaya: Fakultas Ekonomi Jurusan Manajemen UK Petra, 2005

Language

Indonesian

ISBN

-

Series

Tugas Akhir No.02011865/MAN/2005

Subject(s)

• CONSUMER SATISFACTION-ANALYSIS
• QUALITY FUNCTION DEPLOYMENT
• TOTAL QUALITY MANAGEMENT

Notes

• Appendix

Bibliography

Abstract

-

Physical Dimension

Number of Page(s)

xiv, 86 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	03008/05	(T) - 658.8343 Sar P	-	Unavailable : Removed