Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Customer satisfaction : practical tools for building important relationships 3rd ed.
Author
Scott, Dru
Additional Author(s)
-
Publisher
Menlo Park, CA: Crisp Publications, 2000
Language
English
ISBN
1560525231
Series
A fifty-minute series book
Subject(s)
CONSUMER SATISFACTION.
CUSTOMER SERVICE
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
viii, 120 p.
Dimension
26 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
05088/05
- 658.812 Sco C
Library - 7th Floor
Available
Similar Collection
by author or subject
Telepon dan manajemen waktu menjadikannya alat dan bukan tiran
Hubungan antara variabel-variabel customer satisfaction terhadap store loyalty di toko buku Gramedia Manyar, Surabaya
Strategi marketing public relations CV. Kenari Indah dalam meningkatkan pelayanan dan kepuasan customernya
Teknik-teknik restaurant zigazaga dalam mengukur kepuasan konsumen guna peningkatan citra organisasi
Developing a better organization structure following by definite job description and job specification for all position in moy fa restaurant to increase customer satisfaction
Pengaruh location, customer service, dan communication mix terhadap kepuasan pelanggan di SPBU 54-671-37 Jl. By Pass Pandaan
The Influence of service recovery to customer satisfaction in mulia catering
Analyzing the influence of sevice quality towards customer loyalty in Dynasty Restaurant