The Service quality analysis in star cafe using servqual method

Author

• Wijaya, Sally

Additional Author(s)

-

Publisher

Surabaya: Faculty of Economics Tourism and Leisure Management Program Petra Christian University, 2012

Language

English

ISBN

-

Series

Thesis No. 35010146/MAN/2012

Subject(s)

• CUSTOMER SERVICE

Notes

• Appendix : p. 88 - 136

. Bibliography: p. 85-87.

Abstract

-

Physical Dimension

Number of Page(s)

xii, 136 p.

Dimension

30 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	00765/13	(T) - 658.812 Wij S	-	Unavailable : Removed