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The Service quality analysis in star cafe using servqual method

Author
  • Wijaya, Sally
Additional Author(s)
-
Publisher
Surabaya: Faculty of Economics Tourism and Leisure Management Program Petra Christian University, 2012
Language
English
ISBN
-
Series
Thesis No. 35010146/MAN/2012
Subject(s)
  • CUSTOMER SERVICE
Notes
  • Appendix : p. 88 - 136
. Bibliography: p. 85-87.
Abstract
-
Physical Dimension
Number of Page(s)
xii, 136 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.00765/13(T) - 658.812 Wij S-Unavailable : Removed

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