Analisa customer service experience melalui twitter pada low cost carrier airlines

Author

• Adrian, William

Additional Author(s)

• Gene, Giovani

Publisher

Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2017

Language

Indonesian

ISBN

-

Series

Skripsi No. 33010686/MAN/2017

Subject(s)

• AIRLINES-MANAGEMENT
• CUSTOMER SERVICE
• ONLINE SOCIAL NETWORKS
• CUSTOMER RELATIONS

Notes

• Appendix: p. 58-125

. Bibliography: p. 52-57 .

Abstract

-

Physical Dimension

Number of Page(s)

xii, 125 p.

Dimension

30 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	02576/17	(T) MAN 33-0686	Library - 8th Floor	Available