Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisa customer service experience melalui twitter pada low cost carrier airlines

Author
  • Adrian, William
Additional Author(s)
  • Gene, Giovani
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2017
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010686/MAN/2017
Subject(s)
  • AIRLINES-MANAGEMENT
  • CUSTOMER SERVICE
  • ONLINE SOCIAL NETWORKS
  • CUSTOMER RELATIONS
Notes
  • Appendix: p. 58-125
. Bibliography: p. 52-57 .
Abstract
-
Physical Dimension
Number of Page(s)
xii, 125 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.02576/17(T) MAN 33-0686Library - 8th FloorAvailable

Similar Collection

by author or subject
Analisa pengaruh service quality dan customer relationship management terhadap loyalitas pelanggan Pondok Tjandra Indah Sports Club
Analisis hubungan kualitas layanan, kepuasan pelanggan, dan loyalitas pelanggan RSK Budi Rahayu Blitar dengan metode SEM
Analisa pengaruh customer relationship management terhadap keunggulan bersaing dan kinerja perushaan
What the customer wants you to know
Relationship marketing
Emotion marketing
Trust and communication in a digitized world
Pengaruh service quality terhadap kepuasan pelanggan pada perusahaan outsourcing bidang kebersihan di CV. Gian Ananta Malang