Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
The customer learning curve : creating profits from marketing chaos
Author
Hellman, Karl
Additional Author(s)
Burst, Ardis
Publisher
Mason, Ohio: Thomson South-Western, 2004
Language
English
ISBN
0324226675
Series
-
Subject(s)
CUSTOMER RELATIONS
CUSTOMER SERVICES
RELATIONSHIP MARKETING
Notes
Bibliograpy: p. 199 - 201. Index: p. 203 - 210
Abstract
-
Physical Dimension
Number of Page(s)
xii, 210 p.
Dimension
24 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00266/05
- 658.812 Hel C
Library - 7th Floor
Available
Similar Collection
by author or subject
Pengaruh kegiatan relationship marketing terhadap member dan non member Petra business forum
Relationship marketing
Analisa pengaruh customer relationship management terhadap loyalitas pelanggan pada Hotel JW Marriott Surabaya
Great customer service
Strategi customer relationship marketing PT. Tri Jaya Pratama Futures Surabaya dalam membangun reputasi
Strategi customer relationship marketing PT. Russley Futures Surabaya dalam membangun reputasi perusahaan di mata customer
Analisis pengaruh trust supplier dan commitment supplier terhadap supplier performance melalui information sharing dan collaboration pada PT. Vale Indonesia Tbk
Upaya peningkatan delivery performance sebuah studi kasus di PT. Alam Dian Raya