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Customer service : a practical approach 4th ed.
Author
Harris, Elaine K.
Additional Author(s)
-
Publisher
Upper Saddle River, New Jersey: Pearson Prentice-Hall, 2007
Language
English
ISBN
0131989375
Series
-
Subject(s)
CUSTOMER SERVICES
CUSTOMER RELATIONS
Notes
Glossary: p. 165 - 169
Index: p. 168 - 169
Abstract
-
Physical Dimension
Number of Page(s)
xvi, 169 p.
Dimension
25 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00900/07
- 658.812 Har C
Library - 7th Floor
Available
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