Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Customer service : a practical approach 4th ed.
Author
Harris, Elaine K.
Additional Author(s)
-
Publisher
Upper Saddle River, New Jersey: Pearson Prentice-Hall, 2007
Language
English
ISBN
0131989375
Series
-
Subject(s)
CUSTOMER SERVICES
CUSTOMER RELATIONS
Notes
Glossary: p. 165 - 169
Index: p. 168 - 169
Abstract
-
Physical Dimension
Number of Page(s)
xvi, 169 p.
Dimension
25 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00900/07
- 658.812 Har C
Library - 7th Floor
Available
Similar Collection
by author or subject
Get noticed... get referrals
Konsumen adalah raja
Analisis faktor-faktor yang mempengaruhi keputusan dan loyalitas pelanggan pada salon martin di Surabaya
Strategi customer relationship manager PT Tri Jaya Pratama Futures Surabaya dalam menarik pelanggan
Marketing and customer service
The Complete idiot's guide to winning customer loyalty
Magnetic service
Customer service