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Pengaruh customer relationship management terhadap loyalitas pelanggan Tivoli Club House Sidoarjo dengan kepuasan pelanggan sebagai variabel perantara
Author
Felix, Ryan
Additional Author(s)
Ratag, Yuvito Sandytia
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2016
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010574/MAN/2016
Subject(s)
MARKETING-MANAGEMENT
CUSTOMER RELATIONS
CUSTOMER LOYALTY
CONSUMER SATISFACTION
Notes
Appendix: p. 49-60
. Bibliography: p. 47-49.
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 60 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00794/16
(T) MAN 33-0574
Library - 8th Floor
Unavailable : Removed
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