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Pengaruh customer relationship management terhadap loyalitas pelanggan Tivoli Club House Sidoarjo dengan kepuasan pelanggan sebagai variabel perantara

Author
  • Felix, Ryan
Additional Author(s)
  • Ratag, Yuvito Sandytia
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2016
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010574/MAN/2016
Subject(s)
  • MARKETING-MANAGEMENT
  • CUSTOMER RELATIONS
  • CUSTOMER LOYALTY
  • CONSUMER SATISFACTION
Notes
  • Appendix: p. 49-60
. Bibliography: p. 47-49.
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 60 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.00794/16(T) MAN 33-0574Library - 8th FloorUnavailable : Removed

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