Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Delivering quality guest service
Author
Additional Author(s)
Kammerer, Eric
Wilks, Bob
Publisher
Michigan: Educational Institute American Hotel & Motel Association, 1993
Language
English
ISBN
-
Series
Subject(s)
HOSPITALITY INDUSTRY-MANAGEMENT
QUALITY CONTROL
Notes
VCD
. .
Abstract
-
Physical Dimension
Number of Page(s)
1 Digital Vidio Disc [21 min.]
Dimension
4.75 incht.
Other Desc.
: col.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00184/06
DVD 647.940684 Del
-
Unavailable : Lost
Similar Collection
by author or subject
Marketing for hospitality and tourism
Aplikasi metode pre-control di PT Universal Jasa Kemas
Upaya penurunan kecacatan circuit breaker tipe 201 di PT. E-T-A Indonesia
Analisis pengaruh quality control yang diukur melalui elemen-elemen biaya kualitas terhadap tingkat laba pada cv kimling di Surabaya
The Growth strategies of hotel chains
Penurunan biaya kualitas di PT X
Creating quality
Analisis ISO 9000