Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
How to build customer relationships management (crm) to make relationship marketing in the Oriental Swan Restaurant, Soesterberg
Author
Siahaan, Darwin Panahatan
Additional Author(s)
Antonia
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2005
Language
English
ISBN
-
Series
Tugas Akhir No.02010222/HTL/2005
Subject(s)
CUSTOMER RELATIONS
RESTAURANT MANAGEMENT
RELATIONSHIP MARKETING
Notes
Appendix
Bibliography
Abstract
-
Physical Dimension
Number of Page(s)
ix, 75 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00867/06
(T) - 647.95068 Sia H
-
Unavailable : Removed
Similar Collection
by author or subject
Developing the suitable standard service working procedure in order to gain effeciency and effectiveness of work in bouvigne paradijs restaurant
Connect
Pengaruh organization clarity, team spirit dan reward terhadap kinerja restoran hongkong noodle surabaya
Pengaruh relationship marketing terhadap brand loyalty zinc oxide pada PT Multi Citra Chemindo
Internal marketing: employee empowerment to increase service quality in De Veranda restaurant cafe Amsterdam Nederland
The tendency of consumer behaviour of choosing parkheuvel menu
Peranan relationship marketing Indogrosir terhadap loyalitas konsumennya di Surabaya
Analisa pengaruh status pernikahan terhadap motivasi dan produktivitas karyawan restoran Imari di JW Marriott Surabaya