Analisis pengaruh shang gold membership sebagai customer recall dalam mendorong sleeping customer berkeinginan menjadi active costumer di Shangri-la Hotel Surabaya

Author

• Wijaya, Steven

Additional Author(s)

• Tantono, Andrew

Publisher

Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2006

Language

Indonesian

ISBN

-

Series

Tugas Akhir No.01010248/HTL/2006

Subject(s)

• HOTEL MANAGEMENT

Notes

• Appendix

Bibliography

Abstract

-

Physical Dimension

Number of Page(s)

xxiii, 57 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	01628/06	(T) - 647.940688343 Wij A	-	Unavailable : Removed