Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Perancangan quality function deployment di PT X
Author
Thamrin, Silvy Natalia
Additional Author(s)
Lenggono, Sylvianto Kusumo
Publisher
Surabaya: Fakultas Teknologi Industri Jurusan Industri UK Petra, 2006
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.02041111/IND/206
Subject(s)
CONSUMER SATISFACTION.
QUALITY FUNCTION DEPLOYMENT
Notes
Appendix
Bibliography: p. 101
Abstract
-
Physical Dimension
Number of Page(s)
xvi, 101 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
07288/06
(T) - 658.8342 Tha P
Library - 8th Floor
Unavailable : Removed
Similar Collection
by author or subject
Pengaruh leadership style terhadap financial performance dengan variabel intervening empowerment dan customer satisfaction pada sektor perbankan di Surabaya
Pengaruh harga dan kualitas layanan terhadap loyalitas konsumen melalui kepuasan konsumen di PT. Citra Mandiri Sejati
The Service profit chain
Upaya peningkatan kualitas layanan bengkel sepeda motor pratama metropolis menggunakan metode servqual dan QFD
Analisis persepsi konsumen terhadap Royal Binatu di Jalan HR. Mohamad Surabaya
Upaya peningkatan kualitas layanan di perusahaan asuransi Manulife Financial
Assessment of 5 dimensions of service quality in Bouvigne Paradijs Restaurant in order to improve customer satisfaction
Analisa pengaruh customer satisfaction terhadap kinerja keuangan melalui firm size sebagai control variable (Studi empiris pada peusahaan peraih enghargaan ICSA 2010-2013)