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Analisa perbaikan kualitas layanan di unit X universitas Y

Author
  • Jonathan, Jessi
Additional Author(s)
-
Publisher
Surabaya: Fakultas Teknologi Industri Jurusan Industri UK Petra, 2007
Language
Indonesian
ISBN
-
Series
Tugas Akhir No. 02011154/IND/2007
Subject(s)
  • CONSUMER SATISFACTION.
  • TOTAL QUALITY MANAGEMENT
  • QUALITY CONTROL
Notes
  • Appendix: p. 59 - 140
Bibliography: p. 58
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 140 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.00162/07(T) - 658.562 Jon ALibrary - 7th FloorUnavailable : Removed

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