Analisa perbaikan kualitas layanan di unit X universitas Y

Author

• Jonathan, Jessi

Additional Author(s)

-

Publisher

Surabaya: Fakultas Teknologi Industri Jurusan Industri UK Petra, 2007

Language

Indonesian

ISBN

-

Series

Tugas Akhir No. 02011154/IND/2007

Subject(s)

• CONSUMER SATISFACTION.
• TOTAL QUALITY MANAGEMENT
• QUALITY CONTROL

Notes

• Appendix: p. 59 - 140

Bibliography: p. 58

Abstract

-

Physical Dimension

Number of Page(s)

xiii, 140 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	00162/07	(T) - 658.562 Jon A	Library - 7th Floor	Unavailable : Removed