Perancangan strategi customer relationship management di PT Cipta Waringin

Author

• Yustinus, Silvester Allan

Additional Author(s)

-

Publisher

Surabaya: Fakultas Teknologi Industri Jurusan Industri UK Petra, 2007

Language

Indonesian

ISBN

-

Series

Tugas Akhir No.02011248/IND/2007

Subject(s)

• CONSUMER SATISFACTION-ANALYSIS
• CUSTOMER RELATIONS
• CUSTOMER SERVICE
• STRATEGIC PLANNING

Notes

• Appendix: p. 99 - 152

Bibliography: p. 97 - 98

Abstract

-

Physical Dimension

Number of Page(s)

xiii, 152 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	04973/07	(T) - 658.812 Yus P	Library - 8th Floor	Unavailable : Removed