Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Perancangan strategi customer relationship management di PT Cipta Waringin
Author
Yustinus, Silvester Allan
Additional Author(s)
-
Publisher
Surabaya: Fakultas Teknologi Industri Jurusan Industri UK Petra, 2007
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.02011248/IND/2007
Subject(s)
CONSUMER SATISFACTION-ANALYSIS
CUSTOMER RELATIONS
CUSTOMER SERVICE
STRATEGIC PLANNING
Notes
Appendix: p. 99 - 152
Bibliography: p. 97 - 98
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 152 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
04973/07
(T) - 658.812 Yus P
Library - 8th Floor
Unavailable : Removed
Similar Collection
by author or subject
Analisa pengaruh strategic purchasing terhadap kinerja perusahaan melalui information sharing dan buyer-supplier relationship pada perusahaan farmasi di Jawa Timur
The service advantage
Service management and marketing
Analisa retail service quality di jayanata beauty plaza surabaya
Analisa perbedaan disonansi produk bra merek women secret dan la senza pada beberapa kelompok konsumen di surabaya
Strategic management and competitive advantage
Perancangan inovasi model bisnis PT Rimba Partikel Indonesia
Strategi marketing public relations PT. Biru Api Event & Communications dalam mengadakan "special event programs" untuk memposisikan perusahaan sebagai "leader"