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Perancangan strategi customer relationship management di PT Cipta Waringin
Author
Yustinus, Silvester Allan
Additional Author(s)
-
Publisher
Surabaya: Fakultas Teknologi Industri Jurusan Industri UK Petra, 2007
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.02011248/IND/2007
Subject(s)
CONSUMER SATISFACTION-ANALYSIS
CUSTOMER RELATIONS
CUSTOMER SERVICE
STRATEGIC PLANNING
Notes
Appendix: p. 99 - 152
Bibliography: p. 97 - 98
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 152 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
04973/07
(T) - 658.812 Yus P
Library - 8th Floor
Unavailable : Removed
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