Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Service management and operations 2nd ed.
Author
-
Additional Author(s)
Haksever, Cengiz
Publisher
Upper Saddle River, New Jersey: Prentice-Hall, 2000
Language
English
ISBN
0130813389
Series
-
Subject(s)
SERVICE INDUSTRIES-MANAGEMENT
Notes
Appendix: p. 574-575
Bibliography. Index: p. 577-584
Abstract
-
Physical Dimension
Number of Page(s)
xx, 584 p.
Dimension
26 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00327/09
338.47068 Ser
Library - 7th Floor
Available
Similar Collection
by author or subject
Mixed me!
M. R. DeHaan
Latihan soal ujian profesi pasar modal
Intelligent systems technologies and applications
Supervision in the hospitality industry
Service operations management
Transactional six sigma and lean servicing
Perancangan dan pengimplementasian 5S di karoseri gajah mada