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Service operations management : improving service delivery 2nd ed.

Author
  • Johnston, Robert
Additional Author(s)
  • Clark, Graham
Publisher
Harlow, Essex: Financial Times , 2005
Language
English
ISBN
0273683675
Series
-
Subject(s)
  • SERVICE INDUSTRIES-MANAGEMENT
Notes
Bibliography. Index: p. 480-496
Abstract
-
Physical Dimension
Number of Page(s)
xix, 496 p.
Dimension
25 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.02184/05- 658 Joh SLibrary - 7th FloorAvailable
2.01717/05- 658 Joh SLibrary - 7th FloorAvailable

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